Returns

Free Return Shipping - within the continental U.S.

  • is available if you need to exchange an item for another size, within 7 days of delivery.  
  • if you have received and reported receiving a damaged item within 3 days of delivery.  You have 14 days to ship your return item for an exchange or return credit.
  • Any returns which exceed the time limits will be issued an online store credit less $8 for shipping expenses. 
  • Express shipping credit expenses are not available for returns.            

 

CLICK HERE to print out a prepaid UPS return label.

 

Returns

* We have the right to refuse a refund for items that have been worn, damaged, altered, or misused.  All returns must be in “new” condition.

 

DETAILS AND FINE PRINT INFORMATION:                  

  • Items which do not qualify for “free shipping returns” can be returned and the $8 per item cost of shipping will be deducted from your credit card refund or store credit for the items you are returning. 
  • Express shipping credit expenses are not available for returns.

 

CLICK HERE to print out a prepaid UPS return label.

 

For more return shipping details, contact us by email at contact.soleiluv@gmail.com

or phone 833-786-5683.